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To Our Touchstone Health Members:


Have you completed your General Care Pass with essential preventive screenings with your doctor? How about your Seasonal Care Pass with important immunizations and preventive care measures?

The Member Care Program is a great way to build better communications with your doctor and receive the best care. And don’t forget to ask your doctor any questions you have at each appointment. A great tip is to write down your questions and take your notes with you.

If you ever experience any problems at your doctor appointment, need help making an appointment or would like to find a new doctor; we are just a phone call away. Call Member Concierge so we can help.

Plus take advantage of all your Touchstone Health Plan has to offer:

  • Your Over-The-Counter (OTC) benefit allows you to purchase items up to a certain amount each month based on your Touchstone Health Plan. Take advantage of this great benefit each month!
  • Free preventive exams and screenings with all Touchstone Health plans! Preventive dental services include: up to one oral exam, one cleaning, and one fluoride treatment (every six months with no copays).
  • Get discounts on services such as acupuncture, yoga, and massage therapy. And find some great recipes all from Healthways, our Complementary and Alternative Medicine (CAM) vendor, available here.
As always, thank you for being a part of the Touchstone Health family.
Best of Health,
Your Touchstone Health Member Concierge
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Y0064_H3327_THPSMK_2462 Approved Touchstone Health HMO, Inc. is a Medicare approved HMO with a Medicare Advantage Prescription Drug contract with the federal government and a contract with the New York Medicaid Program.  Enrollment in Touchstone Health depends on contract renewal.  Copayment, service area, and benefit limitations apply.  Members must use contracted providers to receive benefits except for emergency, urgent care, and out-of-area dialysis.
Information last updated 10/24/2014